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Compatibility check

Can you still download Illustrator 2024 (version 28)?

Check Creative Cloud first. Your account may offer Illustrator 28. Do not use third-party installer sites.

Short answer

Maybe. Creative Cloud is the only official place to check. Adobe gives individual and Teams accounts the current and previous major version, so version 28 may not appear. Eligible enterprise accounts can install Illustrator 28.7.9 LTS through October 2026. On an Apple silicon Mac, an older Intel-only plug-in needs Illustrator to run with Rosetta.

Checked 2026-09-07. Confirm the exact release notes before upgrading.
What to do

Check your account in three steps

  1. Open Creative Cloud Desktop

    Sign in with the Adobe account that you use for Illustrator.

  2. Choose Other versions

    For Illustrator, open More actions, then choose Other versions.

  3. If version 28 is missing

    Ask Adobe Support or your organization's administrator. Do not use an unofficial installer.

Requirements matrix

Adobe Illustrator compatibility

Your situationWhat Adobe offersWhat to do
Current Illustrator30.8Install it through Creative Cloud.
Individual or Teams planCurrent and immediately previous major versionOpen Other versions. Version 28 may not be listed.
Enterprise account with LTS accessEnterprise LTS through October 2026Use Creative Cloud with an eligible Federated or Enterprise ID.
Apple silicon Mac with an Intel-only plug-inThe plug-in will not run in Illustrator's native modeUse Rosetta only if the plug-in maker supports it.
Version 28 is not shownNo verified public direct installer routeAsk Adobe Support or your organization's administrator.
Evidence & limits

What this page does not prove

This page cannot confirm that a specific plug-in, cutter, font, extension, or old project will work. Check with the plug-in or hardware maker. Adobe may show different versions for different accounts or regions.

Source record

Official sources

Checked 2026-09-07. Requirements can change with new releases.

Questions

Common questions

Can I install Illustrator 28 with a personal Creative Cloud plan?

Maybe. Adobe provides the current and previous major releases to personal plans. Illustrator 28 is older, so your account may not show it. Open Other versions in Creative Cloud to check.

Is Illustrator 28.7.9 still supported?

For eligible enterprise accounts, yes. Adobe lists it as an LTS release through October 2026. Personal and Teams accounts do not automatically get the enterprise LTS download.

Will an Intel-only Illustrator plug-in work on an Apple silicon Mac?

Not in Illustrator's native Apple silicon mode. An Intel-only plug-in needs Illustrator to run with Rosetta. Check the plug-in maker's support list for your plug-in, Illustrator version, and macOS version.

Should I use an unofficial Illustrator 2024 download site?

No. Use Creative Cloud, Adobe Support, or your organization's administrator. An unofficial installer cannot prove that you are licensed to use the app or that the file is safe.

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